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When Is A Live-In Nanny Right For You And Your Children?

When Is A Live-In Nanny Right For You And Your Children?

Every family that contacts a nanny agency has different needs but particularly busy parents may benefit from employing a live-in nanny to support a hectic home.
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Why A Maternity Nanny Is Great For Older Mums

Why A Maternity Nanny Is Great For Older Mums

A maternity nanny may prove particularly useful for busy working women who may have less time and energy, such as those who get pregnant at an older age.
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How A Part-Time Nanny Can Help You Work A Four-Day Week

How A Part-Time Nanny Can Help You Work A Four-Day Week

A part time nanny could help you to make the most of a four-day working week, something employees will have the right to under new government proposals.
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Is A Maternity Nanny Right For You?

Is A Maternity Nanny Right For You?

The maternity nanny role is typically a long-term one so they become a very real part of your family, assisting with newborns and older children alike.
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Remind you that we are a prestigious agency and that all our candidates must be continuously training to adapt to the relevant requirements of each moment.Remind you that we are a prestigious agency and that all our candidates must be continuously training to adapt to the relevant requirements of each moment.
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  • 25 The Village, London, SE7 8UG

Nannies on Board

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TERMS & CONDITIONS

Please read this document carefully as it sets out the Terms and Conditions between Nannies on bard (the Agency) and the employer (the Client/you) relating to the introduction of a Candidate (person) to the Client by Nannies on board which is a legally binding contract.

 

“Agency” means Nannies on board (is Carmen Castillo trading as Nannies on board at Greenwich, London SE78UG).

“Agency Fee” means the relevant fee payable to the Agency for the Services provided by Nannies on board.

“Cancellation Fee” means the fee payable by the Client to the Agency on cancellation of a Candidate further to the Candidate’s successful placement with the Client and within 14 working days of the Candidate’s start date.

“Agreement” means the contract between the Consultant and the Client for the provision of the Services incorporating these Terms and Conditions.

“Candidate” means any nanny, maternity nurse, mother’s help, housekeeper, or other childcare professional introduced to the Client by the consultant.

“Client” means any person or family, or third party appointed by such people to represent them, who engage the Agency either through written or verbal instruction and request that the Agency introduce the Client to a nanny, maternity nurse or mother‘s help, to provide childcare services; and “You” and “Your” shall be construed accordingly.

“Commencement Date” means the date on which the Candidate’s Engagement with the Client commences.

“Contract of Employment” means an employment agreement executed between the Client and the Applicant specifying the terms and conditions of employment under which the Applicant agrees to perform childcare and/or educational related duties for the Client in exchange of an agreed salary;

“Data Protection Legislation” means (i) the Data Protection Act 2018 or any successor legislation; and (ii) the General Data Protection Regulation ((E 2016/679), and (iii) any other directly applicable law or regulation that makes provision about the processing of personal data.

“Services” means the Introduction of a Candidate by the consultant to the Client in the accordance with these Terms and Conditions.

“Shared Personal Data” means any Personal Data provided by one Party to the other Party for the Agreed Purpose;

“Temporary Engagement” means an Engagement where the Candidate is employed directly by the Client for any period up to 13 consecutive weeks (full-time or part-time);

“Terms and Conditions” means the provisions of these terms and conditions as set out in this document for the supply of Services by the consultant to the Client and any subsequent terms and conditions agreed in writing by the consultancy.

“Registration fee” means the initial registration fee paid before paying the full Placement fee.

“The 2010 Regulations” means the Agency Workers Regulations 2010.

“The 2013 Regulations” means the Consumer Contracts (Information, Cancellation and Additional Charges).


1. Agreement

1.1 This agreement is between the Agency and the Client for the introduction of permanent or temporary staff. These Terms and Conditions shall be deemed to have been accepted once the Client has completed the Client registration form or the passing by the Client any information about a Candidate or the engagement of a Candidate.

1.2 The Agency acts as an Introduction Agency (as defined in section 13(2) of the employment agencies Act 1973) when introducing Candidates to the Client for direct engagement by the Client. Nannies on board agency is not an employer of childcarers but acts as a childcare placement Agent to its Clients.

1.3 These Terms & Conditions of Business shall be governed by the laws of England & Wales.

1.4 We may make changes to these Terms and Conditions without prior notification. The updated version of these Terms and Conditions will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is made accessible to the client and the client is notified of the date that new Terms and Conditions shall apply. As the Client, you are responsible for reviewing these Terms and Conditions to stay informed of updates.

1.5 These terms contain the entire agreement between the parties and unless otherwise agreed in writing by the Agency, these terms take precedence and shall prevail over any other Terms of Business or conditions put forward by the Client.


2. OBLIGATIONS OF THE CLIENT

2.1 In order for the Agency to select suitable Candidates for interview, the Client is required to provide the Agency with the identity of the employer, an accurate detailed job specification and any other information that it is important for the placement of a candidate. This must include but is not limited to: hours on duty; days on duty; the ages of the children that the Candidate is to be appointed to care for; any special needs that these children may have; the location of where the Candidate shall work, start dates, proposed salary and any other information that may be important to the Agency that may influence the Agencies selection of Candidates deemed appropriate.

2.2 The Agency will refer to the Candidates expected weekly wages in GROSS terms but it will be the Clients responsibility to determine the final cost of employing any proposed candidate and to ensure that any payments which are required on behalf of the employee, to HMRC are paid accordingly.

2.3 All Candidates are to be employed by the Client directly in line with current employment legislation including but without limitation; paying the Candidate’s Tax and National Insurance contributions (unless the Candidate provides written evidence that they are self-employed); and that the Client is providing a suitable working environment which does not compromise the health and safety of the Candidate.

2.4 The Client shall notify (either verbally or written) the Agency immediately upon any offer of engagement to a Candidate that has been accepted. The Client must provide details of the commencement date, duration, or likely duration, duties, pay, hours and place of work, holidays and notice period. The Agency will assume that all details of the Engagement have been agreed between the Client and the Candidate unless the Client informs nannies on board in writing to the contrary prior to the commencement of the Engagement.

2.5 The Client shall be responsible for the final decision to select a candidate that they deem suitable for the position and obtaining satisfactory references; work permits, relevant medical history of Candidates, OFSTED qualifications, criminal record checks (DBS) copies of relevant qualification certificates including paediatric first aid certification, and any other registration or certification through any other professional body.

2.6 Clients requiring the Candidate to drive whilst performing their duties, must ensure that the Candidate holds a current full driver's license and cover related costs associated with any insurances. If the Candidate will be driving the Client’s car, the Client must ensure that the vehicle is roadworthy at all times.

2.7 Clients requiring the Candidate to travel outside of the U.K whilst performing their duties, must cover any related costs and ensure that the Candidate is properly insured (medically and otherwise.)

2.8 Clients are also encouraged to conduct second-round interviews with Candidates or Temporary Workers, following the Agency’s initial interview with a Candidate, as well as verifying information provided to the Agency provided by referees.


3. OBLIGATIONS OF THE AGENCY

3.1 The Agency shall only introduce Candidates to the Client that they have interviewed and trained. The interview of Candidates involves, but is not limited to, understanding Candidates previous employment experiences; their preferences and requirements from future employers and their suitability to work with their preferred age group. The Agency will have also obtained a minimum of two references from referees who confirm the Candidate’s suitability to work with children. Whilst every care is taken to pre-screen and select Candidates deemed suitable for the position of working with children, the screening and decision on the suitability of the Candidate is the sole responsibility of the Client.

3.2 The Agency encourages Candidates to ensure their DBS Certificate is renewed every 12 months or that the Candidate has subscribed to the DBS Update Service. If a Candidate who does not have an up-to-date DBS Certificate and/or are in the process of obtaining one, then the Agency will inform the Client. However, it is the Client's responsibility to ensure that DBS Checks are carried out on the Candidate and that the Candidate’s DBS Certificate is renewed and checked by the Client on a regular basis throughout the Candidate’s Engagement

3.3 After the offer of employment has been accepted and concluded the Agency will not be held responsible for any loss, damage, delay, unforeseen issues or for any other circumstances that may arise beyond its control. The Agency will not be responsible for any dispute, however so arising, nor will it be responsible for any non-compliance of the Client or Candidate.

3.4 Written consent from a Candidate or Temporary Worker is required in order for the Agency to be able to share sensitive personal data with third parties under the General Data Protection Regulations, which is why we are sometimes unable to share this data. The Agency cannot share personal data without such consent being granted.

3.5 The Agency can provide details for a Payroll company who can offer the Client and the Candidate a specimen Contract of Employment but makes no representations whatsoever in relation to that document and cannot provide any legal advice to either party as to its content or the terms of employment between the Client and the Candidate or in fact any terms and conditions therein.


4. FEES

4.1 The Client agrees to not directly or indirectly work around, avoid, circumvent or otherwise bypass the Agency with the intent or effect of depriving the Agency of the Agency Fees.

4.2 As soon as the Client enters into any Engagement in accordance with 4.4, the full amount of the Fee is payable to the Agency (whether demanded or not). This applies even if the Client has not notified the Agency of the Engagement. It is the Client’s full responsibility to inform the Agency with immediate effect once an offer of employment has been accepted by a Candidate.

4.3 Payment is due by the Client within 7 days of the date of any invoice. If the invoice has not been paid within 7 days of the date of the invoice then the replacement and refund provisions detailed at 5 – 5.11 will not apply.

4.4 In the event of late payment (outstanding more than 7 days after the invoice date) The Client shall pay interest on the amount outstanding at 10% of the invoice value.

4.5 Payment shall be made in by direct transfer to the Agency’s bank account.

4.6 Where the Candidate salary is not known or is not disclosed, the Agency may calculate the salary and the Fee will be based on the Agency estimate of the salary.

4.7 The Introduction Fee is payable if the Client engages the Candidate within a period of 12 months from the date of:

  • (a) Interview;
  • (b) The Client’s withdrawal of an offer of engagement; or
  • (c) The Candidate’s rejection of an offer of engagement (whichever is the later) and the Client undertakes to inform the Agency within 7 days and pay the relevant Agency Fee.

4.8 The Agency Fee charged relates to one Engagement only. If a Candidate’s agreed temporary Engagement is extended within 12 months of the initial introduction the Agency’s full fee will be payable.

4.9 The Agency charge's a minimum finder's fee of £650 per permanent position.

4.10 *All Temporary shifts between 0-12 weeks will be charged at £30 per shift or £150 per 5-day week as commission. The family will then be responsible to pay the agreed gross hourly wage to Candidate directly.

* All Temporary and Maternity placement fees are subject to a minimum fee of £400.

4.11 Agency charge the 10% of the gross annual salary for permanent positions. And 400€ for aupair placements i8n the rest of the European countries (overseas).


5. REFUNDS AND REPLACEMENTS

5.1 The agency must provide a new candidate free of charge within a 12-month period:

  • (a) only one replacement will be provided, once.
  • (b) the candidate must leave her position for major reasons (e.g. medical reasons, family reasons…).
  • (c) there is no get engagement with the family.

5.2 The Consultant cannot guarantee that the Candidate will complete his or her proposed length of Engagement./p>

5.3 The Fees are non-refundable.

5.4 The Client will no longer be eligible for a replacement after the first Candidate has been replaced.


6. CANCELLATION FEE

6.1 The Client may cancel this contract within 10 calendar days of entering into it. Accordingly, the Agency is under no obligation to start work until after the expiry of that 10-day period.

6.2 If, after an offer of Engagement has been made to the Candidate and accepted (either verbally or in writing) and the Client decides for any reason to withdraw from the agreement, the Client shall be liable as follows:

  • (a) If the start date is 14 days or less from date of cancellation the full fee is payable to the Agency plus one week salary to the Candidate
  • (b) If the start date is 15 days or more from date of cancellation 50% of the full fee is payable to the Agency.


7. LIABILITY

7.1 The Client acknowledges that these Terms and Conditions do not create the relationship of employer/employee between the Agency and the Client or the Agency and the Candidate.

7.2 In providing the Services, the Agency is committed to maintaining a high level of service and efficiency. However, the Service is dependent upon the accuracy of information provided by the Client which is beyond the control of the Agency. Therefore, any decision as to the suitability of a Candidate and the decision to Engage a Candidate is at the sole discretion of the Client. The Agency does not accept responsibility and cannot be held liable for any loss; expense, damage, delay, costs or compensation (whether direct, indirect or consequential.) No Liability shall be attached to the agency either in contract or in tort as a result of the act or omission of a Candidate however so arising even if such act or omission is fraudulent or negligent.


8. DATA PROCESSING, CONSENT AND CONFIDENTIALITY

8.1 By entering into this Agreement, the Client is providing explicit consent to the Agency to share their full name, telephone and/or mobile number, the home address, relevant details pertaining to their children and domestic arrangements to any prospective Candidates which the Client confirms to the Agency they wish to meet or interview. The Client also provides its explicit consent to emails being sent from the Agency to the Client’s email address.

8.2 All information provided by either party to the other, including but not limited to any Personal Data relating to the Candidate or the Client, will be treated as strictly confidential and subject to the Data Protection Act 2018. The information will be used fairly and lawfully and will not be disclosed by either party to any third parties, unless required by law or regulation, without prior written consent of the other or of the Candidate. The information will be provided for the sole purpose of assisting the Client to make a selection of suitable Candidate and the for the Candidate to acquire appropriate information about the placement and must not be used for any other purpose.

8.3 The Agency will always seek a Candidate’s consent to submit their personal details to the Client for the sole purpose of facilitating the obligations of each party under these Terms and Conditions of business. The consent will allow the Client to retain the personal data for the duration of the valid introduction period. At the end of that period, the Client must destroy the personal data or arrange for further consent to be obtained from the Candidate.

8.4 The Client shall notify the Agency within 72 hours if a Data Subject or Regulator raises any enquiry, concern or complaint about how the Client or the Agency has handled the Shared Personal Data. The Client shall provide full co-operation and assistance to the Agency in relation to any enquiry, concern or complaint raised.


Last Updated: 06/08/2024

Cookie Policy

 

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

 
How we use cookies

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

 
Types of Cookies we use
 
Manage cookie preferences
Cookie Settings


You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.


Last Updated: 06/08/2024

Privacy Policy


This Privacy Policy describes the policies of Nannies on Board, 25 The Village, London SE7 8UG, United Kingdom of Great Britain and Northern Ireland (the), email: info@nanniesonboard.uk, phone: (+44)7591573777 on the collection, use and disclosure of your information that we collect when you use our website ( https://nanniesonboard.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.


  1. Information We Collect

    We will collect and process the following personal information about you:

    1. Name
    2. Email
    3. Mobile
    4. Address

  2. How We Use Your Information

    We will use the information that we collect about you for the following purposes:

    1. Administration info

    If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.


  3. How We Share Your Information

    We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

    1. Analytics

    We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

    We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.


  4. Retention Of Your Information

    We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.


  5. Your Rights

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@nanniesonboard.uk. We will respond to your request in accordance with applicable law.

    Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.


  6. Cookies Etc.

    To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.


  7. Security

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  8. Third Party Links & Use Of Your Information

    Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


  9. Grievance / Data Protection Officer

    If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Nannies on Board, 25 The Village, email: info@nanniesonboard.uk. We will address your concerns in accordance with applicable law.


Last Updated: 06/08/2024

Nannies on Board

Services

Live-In Nannies

Live-Out Nannies

Nanny Share

Maternity Nanny

Maternity Nurse

Male Nanny

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